IT SERVICE DESK TRAINEE

GRAPHISOFT is an established software company based in Budapest, Hungary. Our flagship product, Archicad, a 3D architect design software, profoundly changed the ways of architectural design and cooperation all over the world.
Now GRAPHISOFT is looking for an IT Service Desk Trainee to join its IT team to help support our Hungarian and Global business operations.
Tasks
The IT Service Desk Trainee:
• Is helping first-line support and problem solving of client-facing technology (PCs, smartphones, printers, password resets, etc.) on the phone, remotely and in person
• Provides light system administration functions, such as creating/deleting users, managing groups, M365, etc.
• Supports the employees of the HQ office and at the subsidiaries worldwide
Expectations
• Higher level of end–user device support (Win10, MacOS 10.12-10.15, MS Office, iOS, Android, etc.)
• Basic level of server configuration (Win2008, Win2012, Azure, Active Directory, O365)
• Basic level of network troubleshooting
• Good command of English and fluency in Hungarian is required
• Studies specialized in IT
• High school diploma and ongoing studies at a university or college
• Can work min. 25 hours/week

Competencies:
• Strong communication skills
• Able to work independently and also in a team
• Quick response of the requests
• Motivated in helping others
• Experience in the field of finance or IT
Other
We offer:
• Challenging and various tasks
• International, inspiring and dynamic environment
• Continuous learning & development opportunity

Coronavirus information
Our workplace is in GRAPHISOFT SE’s office in Budapest but with the current situation we keep the safety of our colleagues in mind, so the entire company works from home.
As a result, the recruitment process is done online, and our future colleague need to be in possession of the tools needed to work from home (e.g., a reliable internet connection).

If you think this description fits you, come and join us in our company headquarters located at the well-known Graphisoft Park!
IT SERVICE DESK TRAINEE

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Particulars
  • Particulars: Budapest, District 3
  • Working hours: 8.00-17.00.
  • Weekly working time: 20 - 30 hours
  • Specialization: IT, helpdesk
  • Required language skills: English
  • Wage: 1500 ft/ hour
  • Identification: #22146
Schedule
  • Period: permanent labour
  • Job start: After an application with CV
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